Privacy policy

Last Updated: [05/01/2026]

Welcome to HerbTradeHellas.com 
We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website HerbTradeHellas.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Data

Information you voluntarily provide when you:

  • Create an account

  • Make a purchase

  • Subscribe to our newsletter

  • Fill out a contact form

This may include:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Billing address

  • Payment information (processed securely via third-party payment providers — we do not store credit card details)

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring URLs

  • Cookies and tracking technologies

This helps us improve our website and user experience.

1.3 Cookies & Tracking Technologies

We use cookies to:

  • Improve site performance

  • Remember user preferences

  • Analyze website traffic

  • Enable e-commerce features

You may manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you about your orders or inquiries

  • Send marketing emails (if you subscribe)

  • Improve website performance

  • Personalize user experience

  • Detect and prevent fraud

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.
We may share data with:

3.1 Service Providers

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping companies

  • Email marketing platforms

  • Analytics tools (e.g., Google Analytics)

3.2 Legal Compliance

We may disclose information if required by:

  • Law enforcement

  • Court orders

  • Government regulations

4. Data Security

We implement reasonable technical and organizational safeguards to protect your data, including:

  • SSL encryption

  • Secure payment processing

  • Limited access controls

However, no method of transmission or storage is 100% secure.

5. Your Rights (GDPR / EU Users)

If you are in the EU or EEA, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent

  • Request data portability

  • File a complaint with a data protection authority

You can contact us to exercise these rights.

6. Retention of Data

We retain personal information for as long as necessary to:

  • Fulfill orders and services

  • Comply with legal obligations

  • Resolve disputes

7. Third-Party Links

Our website may include links to external sites.
We are not responsible for the privacy practices of third-party websites.

8. Children’s Privacy

HerbTradeHellas.com is not intended for children under 16 years.
We do not knowingly collect data from minors.

9. International Data Transfers

Your information may be stored or processed in countries outside your residence.
We take steps to ensure proper data protection safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy, you may contact us at:

herbtradehellas@gmail.com